Pick up where they left off.
Bring the conversation, diagnostics, and attempted fixes into the handoff.
YOUR DESKTOP IT COMPANION
Good support.
Closer to hand.
Your people, their devices, and your IT team.
A closer connection, from one desktop companion.
Windows-first · Built by Fractionate · In development
Fluid connections. Continuous motion.
MONDAY, 9:41 AM
Ready for your day.
Everything you need. Right here.
▦Workspace
▥Projects
◈Resources
A little help goes a long way.
Hi, Alex
Let's keep your day moving.
What can we help you with?
Work laptop connected ↗
✓
Your IT team is one click away.Help, without the handoff headache.
CONNECTED BY DESIGN
ONE CONNECTION.
MORE POSSIBILITIES.
MORE POSSIBILITIES.
For your peopleA friendly place to get help
For your IT teamContext that stays connected
For your workspaceYour tools, closer to the desktop
MEET YOUR NEW CONNECTION
A helping hand.
A bigger picture.
Less searching for support. Less repeating the story.
Explore how the companion brings it all together.
REMOTELYLINK COMPANIONHelp starts with
Help starts with
“here’s what happened.”
Describe the issue, add context, and keep the conversation in one place. When your IT team steps in, your story goes with you.
- One support conversation
- Device details alongside the request
- Clear ownership and next steps
Interactive preview · sample data only
My printer isn't responding
▣ Alex’s work laptop⊞ Windows
AL
I can see the printer, but my document won’t print.Alex · Just now
≡
The useful details stay together.Device context, conversation, and attempted fixes.
JS
Jamie · IT supportI’ve picked up your request. Let’s check the print queue together.Assigned to Jamie · In progress
Ready to connect with your IT team
REMOTELYLINK CONSOLEStart with context.
Start with context.
Stay with the person.
Bring requests and enrolled devices into the same view. Move from understanding an issue to a permissioned remote-assistance workflow.
- People and device context
- View-only or control permissions
- Connected support history
Remote assistance preview · sample session
ENROLLED DEVICE
Alex’s work laptop
Alex Lee · Windows workstation
ConnectionOnline
Assigned request#1042
Support specialistJamie
Illustrative remote desktop
Session preview
YOUR TOOLS. YOUR WORKSPACE.The web apps you use.
The web apps you use.
A place on your desktop.
Give approved internal tools a familiar home. The planned app hub connects centrally configured websites with independent desktop windows.
- Admin-configured app destinations
- Independent windows for focused work
- Optional launch at sign-in
Planned platform capability · interactive preview
A place for your everyday tools.
Configured by your organization.
Your workspace, your way.
A sample of an independent app window.
ON THE OTHER SIDE OF “HELP”
See the person.
Understand the device.
A support console designed to connect the dots.
Who needs help, what they’re using, and what’s already been tried.
Your support workspace
Sample workspaceOpen requests08 across your team
Connected devices24 sample devices
PERSON & DEVICESTATUSREQUEST
ALAlex LeeWork laptopOnlinePrinter support ↗
MRMorgan ReedFront deskOnlineApp access ↗
SKSam KimWork laptopOfflineWaiting to reconnect
Make the next step clear.
Assign a specialist, track progress, and keep the person in the loop.
Get ahead of “is it just me?”
Use targeted alerts and outage notices to share what your team knows.
SMALL COMPANION. CONNECTED CAPABILITIES.
Built around the way
support really happens.
From the first question to the next update.
The product direction, at a glance.
Support that stays with you
Requests, replies, screenshots, and useful context in one conversation.
People + device context
Connect a request to the person and enrolled computer behind it.
Alerts with a purpose
Share relevant announcements and known outages with the people affected.
A path through disconnection
Offline troubleshooting, queued context, and phone-assisted QR reporting.
IN DEVELOPMENTYour web apps, at hand
Approved websites in desktop windows, with central configuration.
PLANNED PLATFORM CAPABILITYRemote help, with context
A planned integrated remote desktop experience with explicit access permissions.
REMOTE ASSISTANCE PREVIEWRemotelyLink is in development. These previews illustrate the intended experience; feature availability and supported environments will be confirmed before public signup.
SAAS + PLATFORM
A companion today.
A foundation for
what’s next.
Bring support to your people, or build a closer connection between your own applications and their desktop.
A few things worth knowingA FEW GOOD QUESTIONS
Good to know.
The details behind the connection.
Can I sign up today?
Not yet. Public signup is coming soon. This site is a product preview; account creation, pricing, and public onboarding will be announced when they are ready.
Who is RemotelyLink for?
Organizations that want an easier way for people to reach IT support, and IT teams that need useful context around requests and devices. The platform direction also supports connecting approved internal web applications to a desktop companion.
Which computers will it support?
The desktop companion is Windows-first. Additional operating systems and supported configurations will be announced after validation. The support console is web-based.
Is everything shown available now?
No. RemotelyLink is in development, and the interactive screens use sample data. They demonstrate the intended workflows. Integrated remote assistance and the managed app-window experience are preview capabilities; availability will be confirmed before launch.
Is this a hosted service or a self-hosted platform?
The direction includes a managed SaaS offering and a self-hosted foundation with integration capabilities. Final packaging, service terms, and plans have not been announced.
Does trying the demo access my computer?
No. These demonstrations run only on this page. They do not install software, connect to a device, capture your screen, or start a remote-control session.
A LITTLE CLOSER TO WHAT’S NEXT
A better connection
starts here.
RemotelyLink. Your desktop IT companion.
Thoughtfully built. Currently in development.